Refund policy

Return & Refund Policy

JTECH PL products are precision equipment designed and manufactured for specialized use.

All sales are final unless a product has a confirmed manufacturing defect, quality issue, or was supplied incorrectly by JTECH PL.

Returns or refunds are not accepted for change of mind, incorrect selection, normal wear, or products that have been used, modified, altered, or damaged after delivery, except where required by applicable law.

Product Defects or Quality Issues

Please inspect your product upon delivery.

If you believe your product has a manufacturing defect, dimensional irregularity, functional defect, or other quality issue, please contact JTECH PL at info@jtechpl.com with:

• Order information
• Product name
• Description of the issue
• Photographs or video showing the issue, when applicable

JTECH PL will evaluate each claim individually.

Remedy

If JTECH PL confirms that a product has a manufacturing defect or quality issue, JTECH PL will determine the appropriate remedy based on the nature of the issue.

The remedy may include:

• Repair at no charge
• Replacement of the affected component or part at no charge
• Replacement of the complete product at no charge

The appropriate remedy will be determined by JTECH PL after evaluation of the product and the reported issue.

Refunds

Refunds are generally not provided when a confirmed product issue can reasonably be resolved through repair, component replacement, or product replacement.

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

Exclusions

This policy does not cover damage or performance issues resulting from:

• Normal wear and tear
• Misuse or improper handling
• Accidents or impact damage
• Unauthorized modification or repair
• Improper installation, adjustment, maintenance, or storage
• Use outside the product's intended application

Shipping for Approved Claims

For confirmed manufacturing defects or quality issues, JTECH PL will provide instructions regarding repair, component replacement, product replacement, or return shipping when required.

Customers should not return products without prior authorization from JTECH PL.

Contact

For product quality, warranty, or service inquiries:

info@jtechpl.com